Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Information We Collect

Personal Information

We collect personal information when you voluntarily provide it to us, including:

• Name and email address when contacting support
• Game progress and statistics
• Device information and technical specifications
• IP address and location data
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you use our game:

• Game usage statistics and performance data
• Device identifiers and operating system information
• Browser type and version
• Time stamps of game sessions
• Crash reports and error logs

2. How We Use Your Information

We use collected information for the following purposes:

• Provide and maintain our gaming services
• Improve game performance and user experience
• Send important updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance gameplay
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• With service providers who assist in game operations
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent
• In case of business transfer or merger

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your game preferences
• Analyze website traffic and usage
• Improve site functionality
• Provide personalized content

You can control cookie preferences through your browser settings. Disabling cookies may affect some game features.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data storage facilities
• Staff training on data protection

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

Game statistics and progress data are typically retained for 3 years after account inactivity.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

8. Children's Privacy

Our game is designed for players of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If we learn we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Analytics and Third-Party Services

We use analytics services to understand game usage and improve our services. These services may collect information about your device and gameplay patterns.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-game notifications

12. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

13. Legal Basis for Processing

We process your personal information based on:

• Your consent for marketing communications
• Contract performance to provide gaming services
• Legitimate interests in improving our services
• Legal compliance requirements

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties.

15. European Union Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). Please see our GDPR Rights page for detailed information.

16. Data Protection Officer

Our Data Protection Officer is available to address privacy concerns:

Email: dpo@topjoyweek.com

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.